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Older hotel, nice garden, good location, breakfast ok but no coffee machine, coffee is served in cans. Capuccino,… are charged extra. Rooms are spacious but old, beds are ok, no walk in shower, bathroom is outdated, rooms need renovation
Kim
augustus 2024
Great facilities with lots to do, with outside and indoor pools. The buffet food at breakfast and dinner was of good quality and varied. Plenty of fresh fruit and vegetables. The Italian restaurant was also very good. Staff at the hotel were very helpful and friendly, happy to help. For example, a waiter noticed our table was slightly wobbly and took the initiative to fix it. The studio room was large and comfortable and the room and entire hotel were very clean. We had a very relaxing stay and would absolutely choose to stay here again in the future.
Bronte
september 2024
We stayed at The Residence hotel, part of the Portobay complex, next to Eden Mar. We were upgraded at check in without being told and it was a nice surprise. The apartment we received was very big, think of a bigger apartment with a “small” hotel room included which had its own bathroom. Everything was very clean and, even though we did not use much of, the kitchenette was equipped with everything necessary for cooking. Beds were comfortable and in good shape even though some of the furniture pieces were showing their age. There were 5 swimming pools available, some indoor (one which allowed for swimming outdoors as well), one of them heated and two were suitable for little children. A gym, indoor and outdoor play areas for kids, as well as a hobby room were all available for free access. A SPA is available, we only went there for a massage that was nice. People are extremely helpful and nice, we really felt really good. On top of everything the included breakfast buffet was very generous, even with sparkling wine available, and one could eat indoors or outdoors on the terrace. We would come back and choose the same hotel without hesitation. Funchal downtown is within walking distance, although maybe this is not an option for everyone a quick taxi ride is also possible. Nevertheless, location is also very good.
Marian
augustus 2024
Very friendly and helpful staff, great selection of facilities, lovely gardens with different seating options, excellent breakfast, nice pool bar/cafe. Spacious bedroom and very comfortable bed, very good location near to the sea, restaurants and bus stops.
Sarah
november 2024
Breakfast was great! We preferred the larger Atlantida breakfast venue for its greater range. Was a bit busy at peak times - OK if you hit it at 7.30 before a day's excursions. The location was well served by buses and there were plenty of local eateries. We used the hotel's Veranda pool bar for lunch on several occasions and ate at the Alfama a la carte restaurant a couple of times. There is a local supermarket and the room contained a kitchenette sufficient to make snacks or a meal. Pools are large and weren't too busy, and we were always able to get sun loungers in our preferred locations.
Phil
oktober 2023
Awesome location close to supermarket, restaurants and other shops. 10 min walk to the promenade. The hotel itself had excellent facilities and kid friendly. The staff were really friendly and went out of their way to help.
Ornella
juli 2025
Four lovely pools (although outdoor ones rather chilly). Nice bar, Porto Mar in particular. Nice breakfast- Eden Mar best as can sit outside. Good location.
Jon
april 2025
The resort is just wonderful, pool, gardens, breathtaking views, perfect food and drinks, very good spa. Amazing authentic combination between luxury and nature ❤️
Габриела
juli 2024
I loved this hotel because it was really quiet. There’s no music around the swimming pool. There’s no exercise classes in the swimming pool. I don’t think there’s any music at breakfast or if there was it was low key. To add to the serenity. they’re lovely gardens and you can sit and read your book in the garden rather than round the pool.
Janet
juni 2025
After 3 weeks of travelling around the island we felt that now we are on holiday. Great facilities, wonderful staff, loved the breakfast, room was spacious, bed comfy, shower had great pressure so it ticked all the boxes. The room is dark, quiet and cool at night so we slept like babies. We left early on a day trip to Porto Santo and the hotel arranged a lunch pack to take with. Very close to good restaurants and a long promenade for running and walking.
Liesl
augustus 2025
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